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shot1ko

5 Posts

16813

September 5th, 2019 11:00

AW2518HF, text ghosting when scrolling/moving windows

I recently bought the AW2518HF and the problem occurred few days ago out of nowhere. When scrolling text has some greenish ghosting, even mouse is ghosting. Things I have done to solve the problem:

1. Fresh install windows
2. Update every driver to newest one, including monitor drivers
3. Factory reset monitor setting
4. Set response time to normal
5. Try different high quality cables, HDMI and DP plugged in every port
6. Try different GPU

Does this mean the panel is broken and should replace under warranty or there are some tricks left to do?

1 person also has this problem

shot1ko

5 Posts

September 24th, 2019 15:00

Seems like I found a solution. You have to play with GSync compatible mode in nvidia control panel (requires DP 1.2 cable) and refresh rates, for example:

1. Turn on/off gsync compatible mode in nvidia cp.

2. in nvidia cp go to change resolution and set refresh rate to 120

3. turn turn on/off gsync compatible mode

4. from nvidia cp switch back to 240 hz.

5. if doesnt work, do it again several times.

very strange phenomenon to be honest

DELL-Chris M

Community Manager

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56.9K Posts

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232.1K Points

September 5th, 2019 21:00

* Go to the top of the Monitors Forum
* Open "Policy: Dell AMD FreeSync monitors and Nvidia"
* After reading, go to the bottom and open, "Policy: AW2518H and AW2518HF"
* Back the AW2518HF down to 60Hz and retest

shot1ko

5 Posts

September 5th, 2019 21:00

My GPU is NVIDIA GTX 1070

shot1ko

5 Posts

September 5th, 2019 22:00

If you demand to use AW2518HF with AMD card only and AW2518H with NVIDIA card only to avoid compatibility issues, then why my problem occurred only few days ago and not few months ago when I purchased the monitor? I want to claim that I wasn't experiencing not a single issue till this day, no flickering screen, no blinking, no ghosting, no artifacts, just nothing. I was even using G-Sync compatibility mode with no issues via DP cable.  Doesn't this automatically mean that its a driver issue? I will reinstall bunch of old nvidia drivers, and will reply what happens.

shot1ko

5 Posts

September 6th, 2019 10:00

Reinstalling drivers did NOT help

CR3D

1 Message

April 26th, 2020 01:00

I have an AMD GPU (GIGABYTE GAMING OC 5700 XT) and I still have the ghosting issue so it is probably not incompatibility between GPUs

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