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August 24th, 2021 14:00

AW2721D, bottom bezel detaching

Good evening everyone!

A couple of days ago, I noticed the bottom bezel of my Alienware AW2721D monitor detaching from the rest of the monitor:

Dell Alienware Monitor 05 (2021-08-24).jpg

 

I didn't touch or adjust the monitor in any way; it just started happening.  Dell is trying to claim this isn't covered under warranty, which is ridiculous for any product (but especially a $750 monitor purchased just over two months ago).

Have any of you run into this issue?  If so, how did you get it resolved (either through Dell or your own methods)?  Any help would be greatly appreciated!

1 Message

August 26th, 2021 17:00

Mine is the same the entire bottom is popped out and the sides and top are seated in .. i can push on it and it will move in a bit but im not gonna mess around and crack anything .. i agree fit and finish is a bit bad paid 950$CAD 

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