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December 10th, 2018 10:00
Command Center showing GPU fan at 0%
Hi there! I just got my R7 a couple days a go. It features the nvidia 2700.
Everything is running fine--from what I could tell, but when I was playing around with the Command Center I noticed the thermal screen always shows "GPU Fan 1" at 0%.
Temp wise, it ranges from high 20s when comp is basically idle or just turning on, mid to high 70s when gaming (playing witcher 3, max settings at 1080p currently). Same results when running the GPU troubleshooter through the support center. Which from what I gather, is fairly normal.
I downloaded HWMonitor to see if I can find more details, and it shows "GPU Fan 0" is clearly running ~1000rpm idle, climbs when more active.
Do I even need to contact tech support about this? Fans are clearly running, I just have no idea what GPU Fan 1 is, and why Command Center is showing 0%.
Thank you.
Joseph Stateson
2 Intern
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152 Posts
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December 12th, 2018 07:00
If you find out where to complain, let me know. The thermal controller program did not survive the reboot after win10x64 build "1809" was installed. if I do a repair of the thermal program 4.8.23.0_A00 I get everything working but on next reboot it fails again.
Joseph Stateson
2 Intern
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152 Posts
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December 12th, 2018 09:00
Unable to edit previous post. Tech support that fixed problem was Jose Mora, not Rudy. I guessed at name as chat was lost and Jose emailed me after I posted here.
Joseph Stateson
2 Intern
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152 Posts
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December 12th, 2018 09:00
This was fixed, hopefully fix will stay fixed. Got help from tech support "rudy"
At the thermal control click on small icon "support" and got chat and let rudy take over system. Ran into a few problems that I had to fix myself after the system rebooted as I lost chat.
1. Made sure latest bios
2. downloaded the chipset driver H4inr_win_10.1.1.rr_a07_3, but yours may be different
unfortunately rudy's install failed but I was able to property run it after reboot.
3. Rudy downloaded the revo uninstaller and removed all traces of the thermal command center. This included the registery values which are removed using the advance feature of the revo uninstalled. The free version. Its directory at \programs was deleted just to be sure.
4. System rebooted. This was done by installing bios 1.17 (which I already had)
5. reboot was stuck in reboot cycle. I have seen this before and one must press F2 to enter bios setup then save and exit. Reboot then goes correctly into windows 10.
6 I ran that chipset program and it properly finished its update unlike when Rudy first ran it on my corrupted (?) system.
7. Installed that thermal control program, the 4.8.23_A00 one, yours may be different.
8. Rebooted and seems to be working.
Note to myself: in win10x64 registry
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
Microsoft keeps pending reboot changes "PendingFileRenameOperations" and possibly one could edit entries that cause problems. Hope I don't have to do that but at least I know where it is.
mp_108
2 Intern
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175 Posts
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December 12th, 2018 13:00
been playing with AWCC and I see that too for my ASUS 1070 cards, doesn't bother me as the fans are relatively silent compared to the case fans, it is the temperature that is more important. I've linked the front fan to the warmer of the 2 cards.