6 Professor

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7K Posts

July 15th, 2022 18:00

What aurora is it? That error code indicates an unconnected cable. Ensure all cables are seated properly.

7 Technologist

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9.3K Posts

July 15th, 2022 18:00

Were you ever able to find a solution?

Moving thread to Alienware forum.

9 Legend

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47K Posts

July 15th, 2022 21:00

@bowaza821 

REMOVING LEFT SIDE COVER

RIGHT SIDE COVER

Aurora R5 service manual

1h2kg  has come un done.

 

 

R5 case side removedR5 case side removedCloser View of the SIDE wire.Closer View of the SIDE wire.

7 Technologist

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9.3K Posts

July 16th, 2022 11:00

I'm going to add make sure SSD cable is plugged in all the way.  I've accidentally not plugged in cables all the way myself.  May be something was bumped when you switched to an SSD?  So that goes back to what @Vanadiel said and if by chance some solutions above don't work, check all cables.

8 Wizard

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17.2K Posts

July 16th, 2022 21:00

What model (Release version) of Alienware Aurora ?

There are 3 base models and about 15 Released versions over the years.

Community Manager

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56.9K Posts

July 18th, 2022 08:00

bowaza821,

The private Service Tag on file shows an Aurora R6 from 2017. Is that the PC you are using?

1 Message

October 29th, 2022 12:00

Hi, I’m having the same error as OP, and yes confirmed Aurora R6 that I’m on- any guidance appreciated

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