PC Wont Boot

Question

Recently I updated my alienware area 51 r2 bios from A01 to A14 and was working fine for one day, the next day I tried to boot it up the spinning circle on bootup would freeze. Me being so naive to computers I decided to format my SSD where windows was installed and reinstalled windows using a USB ISO. I managed to get into a brand new windows, but within a minuted my screen flickered and went black. I couldnt do anything. I forced a power off and now after the spinning circle finishes, my screen just goes black. What should I do? (After a couple of times turning on and off I can still access the blue troubleshoot screen. I also tried putting a previous version of the BIOS into a bootable USB, but a text message pops up saying I'm not allowed to downgrade.)

beamermt79 · Answer

you can try to reflash the BIOS with the updated version again to see if that fixes it. Or you can go into the BIOS menu (normally hit F10 or F12 multiple times) and select default or optimized settings as it could be a settings glitch.

Soaryn · Answer

I have tried to reflash the current BIOS but an error comes up. I have also tried to restore default settings of BIOS.

Tesla1856 · Answer

Can you access BIOS, and display it 'forever' without Area51-R2 crashing or turning-off? What BIOS version does it say is loaded currently? Will machine successfully run ePSA (outside of Windows).

Soaryn · Answer

I can run the BIOS 'forever', and the BIOS version it says is A14. I have run ePSA but no errors are found.

Soaryn · Answer

1. I could not find the one time flash back. 2. I individually ran every test and still no errors.

Tesla1856 · Answer

@Soaryn wrote: 1. I can run the BIOS 'forever', and the BIOS version it says is A14. 2. I have run ePSA but no errors are found. 1. So, that's good. Sometimes there is BIOS option to allow a (one time) back-flash, but you have to find it and enable it. 2. While successful ePSA is only '90% check' ... I think I would move forward to next troubleshooting items ... disks, video-cards, PowerSupply, etc.

Soaryn · Answer

I managed to get windows to run only by disabling both of my gpus. I have no idea what to do from here.

Tesla1856 · Answer

@Soaryn wrote:

1. I could not find the one time flash back.

2. I individually ran every test and still no errors.

1. OK

2. Good. So, motherboard and BIOS are working pretty good, don't you think? I would move forward.

Alienware Desktops

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