Unsolved

1 Message

1197

August 3rd, 2020 09:00

Thermal Controller error on startup

Whenever i startup my my alienware pc this is what comes up 

 

System.TypeInitializationException: The type initializer for 'AlienLabs.ThermalControls.Controller.Classes.ThermalControlsTaskbarIcon' threw an exception. ---> System.Management.ManagementException: Not found
at System.Management.ThreadDispatch.Start()
at System.Management.ManagementScope.Initialize()
at System.Management.ManagementObject.Initialize(Boolean getObject)
at System.Management.ManagementClass.GetInstances(EnumerationOptions options)
at AlienLabs.Tools.Classes.WMIModelReader.Read()
at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.findSystemInfoByModel()
at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.addSytemInfoBasedOnModelTo(List`1 presentDevices)
at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.FindPresentDevicesInfo()
at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.DiscoverDevices()
at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.get_AllDevices()
at AlienLabs.ThermalControls.Tools.Classes.ThermalControlsDeviceRepositoryClass.get_AllDevices()
at AlienLabs.ThermalControls.Tools.Classes.ThermalControlsDeviceRepositoryClass.get_ChassisDevice()
at AlienLabs.ThermalControls.Domain.Profiles.Classes.ProfileProcessorClass..ctor()
at AlienLabs.ThermalControls.Domain.ObjectFactory.NewProfileProcessor()
at AlienLabs.ThermalControls.Domain.Profiles.Classes.Factories.ProfileRepositoryFactory.get_ProfileRepositoryforController()
at AlienLabs.ThermalControls.Controller.Classes.ThermalControlsTaskbarIcon..cctor()
--- End of inner exception stack trace ---
at AlienLabs.ThermalControls.Controller.Main..ctor()
at AlienLabs.ThermalControls.Controller.App.AppStartup(Object sender, StartupEventArgs args)
at System.Windows.Application.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__1_0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

 

Then right behind that message there is another error message following it

 

 

System.NullReferenceException: Object reference not set to an instance of an object.
at AlienLabs.AlienFX.Tools.Classes.CommunicationServiceClass.SetFirmwareFilesPath(String path)
at AlienLabs.AlienFX.Tools.Classes.CommunicationServiceClassFactory.New(AlienFXDeviceRepository repository)
at AlienLabs.AlienFX.Controller.LightsZoneController..ctor()
at AlienLabs.AlienFX.Controller.ControllerMainForm.initializeLightController()
at AlienLabs.AlienFX.Controller.ControllerMainForm..ctor()
at AlienLabs.AlienFX.Controller.Program.Main(String[] args)

Any help is appreciated 

 

 

8 Professor

 • 

5.3K Posts

August 3rd, 2020 10:00

Remove and reinstall awcc.

10 Wizard

 • 

17.8K Posts

 • 

70.8K Points

August 3rd, 2020 12:00

What exact Alienware model do you have?

What version of Windows?

What version of Alienware Command Center are you currently running ?

What version of Alienware Command Center are trying to clean-install to fix it ?

 

December 2nd, 2022 22:00

I am having exactly the same issue, did you ever find a solution? I have reinstalled awcc, following the full instructions, and it is still not working.

10 Wizard

 • 

17.8K Posts

 • 

70.8K Points

December 3rd, 2022 09:00

We can't help either one of you without more details.

There are several different MIO-Boards and various core versions of AW-CC. Troubleshooting varies depending on make/model-release.

No Events found!

Top