X51 R2, RAM issue

Question

Hi, new here so if been posted or talked about please direct me, I have a 2014 X51 R2 with the i3 3.5ghz processor, 6gb RAM, windows 64 bit. I am trying to do a few cheap upgrades to play a few games i like to play - nothing too intensive but needs an extra kick (im not a serious gamer - i like the freedom of PC though) Ive upgraded the graphics card to a 960 GTX (just) The problem I'm having is although i don't need it I have installed 2 x 8gb ram sticks, corsair vengeance 1600mhz, but the slots only recognise 4gb in each - even if i remove a stick it still doesn't recognise 8gb, this is probably something simple. Thank you Jack

Eimy_B · Answer

Hi @Baz1993   Check Max RAM in msconfig. You can use the following link as a guide: https://dell.to/2UFE4L1

Baz1993 · Answer

Hello Thanks for reply. Unfortunately the bios doesnt recognise it either. Cmos reset maybe?

Eimy_B · Answer

Yes, you can try that.

Baz1993 · Answer

hi still doesn't work? Any advice - only has 2 slots for ram would this be an issue?

Eimy_B · Answer

No, having only 2 slots is not an issue. Here is the information for supported RAM in this system:

Memory Type:

Support for DDR3 Memory (Non-ECC only) 1600MHz

Supports 1GB, 2GB, 4GB, 8GB DIMMS

Memory Min/Max:

Minimum: 4GB, Maximum: 16 GB
4GB (2x2GB)
6GB (1x4GB + 1x2GB)
8GB (2x 4GB)
16GB (2 x 8GB)

This issue could also be related to compatibility.

For further help you can always call our out of warranty department at 866 287 6727 opt#4 for more options.

Baz1993 · Answer

Still not working - I'm on BIOS A12 i think this is the latest.

Next is to try different RAM i suppose before a more expensive method.

Strange issue though because they both work fine just not at 8gb a piece.

Thank you

Baz1993 · Answer

any more Ideas with this please? Still nothing :(

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