Alienware 13 Hard Drive Not Detected

I purchased my Alienware 13 January 2015. Worked great for about a month. Was a little peeved when I saw about a month later the price had dropped by about $200 (I paid 1100) and they'd upgraded the graphics card they put in it, and I'm still bitter considering the *** I've put up with from mine.

Come March 2015, I had rebooted it because I was having issues with WIFI connection in my dorm at the time, and when it started back up, screen said "Hard Drive Not Detected". I called customer support, which was a mess. The guy had an accent and overall, was frustrating to talk to. I have severe anxiety over talking on the phone and unfortunately that's one of the only options I've ever been given.

Later I was able to do an error code lookup through the site and it said it was an issue with the hard drive itself and they sent me a new one for free. I replaced it and it worked pretty well for about another month until I had the same screen come up. Read somewhere online that the hard drive sometimes gets rattled around and you just need to reseat it.

Now, here we are, a year later and I have to reseat it about once a week, sometimes, I get about a month, if I'm lucky. I wouldn't mind having to reseat it regularly if the handle on the connector wasn't broken; I'm worried it's going to break altogether and I'm going to end up having a hard time unplugging it without touching or scraping something I shouldn't.

The drive is a WDC WD10SPCX-75KHST0. I guess I'm just wondering how many other people have been having the same problem and if it's an issue with this kind of hard drive? I don't want to pay dell to send me a new one, now that my warranty's up, and it do the same thing. Should I get a different kind? Is it an issue with the 13 itself? If so, I'm a full-time college student and it would be extremely frustrating and inconvenient to have to send it to get fixed, and have to pay for it.

I paid $1100 for this computer and had a serious hardware issue 2 months after I purchased it. I should not have had any issues with it at all, and frankly, I'm really *** about it.