Alienware 14 lighting problems

I've had my new Alienware 14 laptop for about a year and just recently the AlienFX lighting hasn't been working. The lights turn on for about 2 seconds when I turn the laptop on and then they go off the same thing happens when I plug in or unplug my external mouse. I've tried uninstalling and reinstalling the Alienware command center and I updated the BIOS on my computer and I did a clean boot, but nothing seems to work please help. Thanks.