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Alienware 15-R2, Formatted OS, cannot install AWCC?
Please Help me !
I have alienware 15 R2 I5 6300HQ GTX 965m MOTHERBOARD VERSION A02 BIOS 1.3.6
I did a format and i can't even install ALienware Command center
I tryied all version that i have in site alienware Nothing is working all time the same Message
!!! software not compatible with this Compter !!!!
i tried UEFI or Uefi with legacy room nothing change all time
!!! software not compatible with this Compter !!!!
this is the software that i try all this :
Application_CHDTX_WN64_4.5.19.1_A01
App_NB_AWCC4.5.16.0_W81_W10_Setup_2J54X_ZPE
App_NB_AWCC4.5.19.1_W81_W10_Setup_CHDTX_ZPE
Application_2J54X_WN64_4.5.16.0_A00
Application_3304N_WN64_0.33.0.19C_A00
Application_7YT4T_WN64_3.6.4.0_A03
Application_3304N_WN64_0.33.0.19C_A00
Application_D7RY5_WN32_0.33.0.20_A01
Application_DCMG2_WN64_4.0.54.0_A02
Application_JD5K1_WN_4.0.51.0_A02
Application_JCV8X_WN64_4.0.54.0_A02
Application_75FF5_WN32_1.9.5.0_A10
...
THis is the error The same for all diver :
InstallShield 23:16:06: Setting external UI handler...
InstallShield 23:16:06: Ready to launch program block.
MSI (c) (3C:80) [23:16:06:982]: PROPERTY CHANGE: Modifying PCSYSTEMTYPE property. Its current value is '0'. Its new value: '2'.
MSI (c) (3C:80) [23:16:06:982]: PROPERTY CHANGE: Modifying INSTALL_ALIENFUSION property. Its current value is '1'. Its new value: '0'.
MSI (c) (3C:80) [23:16:07:153]: PROPERTY CHANGE: Adding SYS_MODEL property. Its value is 'UNKNOWN'.
InstallShield 23:16:09: Installation aborts, ready to shut down.
InstallShield 23:16:09: Invoking __ResetMsiObject...
MSI (c) (3C:80) [23:16:09:304]: Destroying RemoteAPI object.
MSI (c) (3C:F8) [23:16:09:304]: Custom Action Manager thread ending.
=== Verbose logging stopped: 29/08/2016 23:16:09 ===
[08/29/16 23:16:18]
--- End of Vendor Software Log ---
[08/29/16 23:16:18] Vendor Software Return Code: 4294967293
[08/29/16 23:16:18] logo.png
[08/29/16 23:16:18] (MUPXMLParser::GetResultName): *** Vendor Return Code is not found in Mup.xml
[08/29/16 23:16:18] Name of Exit Code:
[08/29/16 23:16:18] (DupAPI::GetReturnCode): *** Unable to find DUP value for:
[08/29/16 23:16:18] Exit Code set to: 1 (0x1)
[08/29/16 23:16:18] Result: FAILURE
[08/29/16 23:16:24] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Application_DCMG2_WN64_4.0.54.0_A02.txt
Please help me !!
Alienware-Eimy
3 Apprentice
3 Apprentice
•
4.4K Posts
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August 30th, 2016 13:00
Hi,
Please reply with the computer's OS version.
Ayoubhs
2 Posts
0
September 4th, 2016 13:00
i wana for WIN 10 AND 8.1 VERSION 64bit
THis requwest was for win 10 64 bit Familly