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December 3rd, 2016 19:00

Alienware 15 r3 power button blinking

From the moment the computer starts to boot, the power button blinks 3 red, 1 blue. It doesn't respond to Alienware FX color changes. It happens while charging, 100% charged, with and without power adapter connected.  Is this some BIOS warning?

Link to video attached

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December 20th, 2016 22:00

Hi there, I've received my Alienware 15 r3 last 2 weeks and it is also having the same problem.

Have you found a solution to this issue @hallipr ?

3 Posts

December 21st, 2016 10:00

The only response I've received from Dell was in a support call. After updating the BIOS and some software related to Alienware FX,  the problem persists.  The support tech didn't know what the flashing meant and said that if the system seamed to be working okay,  then there was probably nothing wrong. .

You know,  except for the constant flashing of the power light that is probably indicative of some unseen hardware failure.  I'll call support again today.

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