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9 Posts

3357

November 10th, 2016 15:00

Alienware 17 R2 power button is not lighting with windows 10 !

I  have issue with my Alienware 17 R2 , the power button led wont work anymore, it lights up while running the alienfxtester only, I think bios driver is not Compatible with windows 10, I tried downgrading bios and Reinstall Alienware Command Center but the power button still won't light up. does anyone know the fix? Please  help me :(

8 Wizard

 • 

17.1K Posts

November 10th, 2016 19:00

What version of Command Center are you running or trying to install?

Are you un-installing CC, rebooting, shut-down, remove battery, power-dissipate, re-install battery, boot into Windows, then finally installing latest Command Center for Laptops, and then another reboot?

9 Posts

November 12th, 2016 16:00

Command Center is 4.0.54, what do you mean power-dissipate ?

8 Wizard

 • 

17.1K Posts

November 14th, 2016 15:00

1. Command Center is 4.0.54,

 

2. what do you mean power-dissipate ?

1. That looks right. Maybe try this newer one?
 
2. With no power or battery, press the power button a few times. Let it sit that way for 15 minutes. That's an old "reset laptop" trick ... I thought everyone knew?

8 Wizard

 • 

17.1K Posts

November 14th, 2016 15:00

but the power button still won't light up.

So, do you see your exact proper laptop model when you run Command Center's AlienFX app?

Do you see the Power Button and able to modify an action in the current Theme?

9 Posts

November 14th, 2016 15:00

??

9 Posts

November 14th, 2016 19:00

when I running the AlienFX Tester. Setting all LEDs to one color works, only the power button LEDs stay on the color even when i deactivate AlienFX. While the power button LEDs are on, i can't switch the color in Command Center. I have to shut down my laptop to stop the power button LEDs from shining. Using AlienFXTester is also the only way i can activate the power button LED's.

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