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7555

July 15th, 2015 14:00

Alienware Alien Command Center constantly crashes

It worked fine before but all of a sudden stopped working. I've reinstalled and repaired multiple times but nothing seems to be working. Any suggestions?

Problem signature:
Problem Event Name: APPCRASH
Application Name: CommandCenter.exe
Application Version: 2.8.8.0
Application Timestamp: 4fdb952b
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17965
Fault Module Timestamp: 506dcae6
Exception Code: e0434352
Exception Offset: 000000000000bccd
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 7ccb
Additional Information 2: 7ccb2fa98342573c8a26d5624a3b51e6
Additional Information 3: 74ea
Additional Information 4: 74ea2bab70cc4bb9570787387d3ef24e

4 Operator

 • 

2.7K Posts

July 16th, 2015 09:00

You can try to uninstall the command center, perform a power drain, update the BIOS to the latest version you find in the Dell support website and reinstall the command center again.

Let us know how it goes!

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