Alienware FX Light not working on Aurora

Hey guys,

I have an alienware aurora, and ever since i got it the left side light has been giving me trouble. The first day i got the computer, all the lights would come on except for the left one, until windows loaded up then it would turn off randomly. A few days later the light stopped working completely and will not turn on at all. All other lights work fine, i tryed to change the light scheme on AlienFX but the light still does not work no matter what color or light scheme i try. The light im talking about is on the panel of the computer which detaches from the computer when you open the computer. Im thinking the metal electrical supply connectors between the computer and the panel are not touching, so no electricity is able to pass through but im not sure. Before i try to contact support, does anyone have advice?