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25692
August 25th, 2013 14:00
Alienware M14X R2 flickering screen
it's been happening ever since i tried putting it in a bag. Started walking, went to school and back. Then it starts flickering. When i smack the computer it goes back to normal for a while. Therefore it's a physical problem. I just need the info in how i can fix it myself. Where is the source of the problem. When i smack the hard drive area it goes back to normal so yeah. help me this alienware is more of a pain than a pleasure.
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DELL-Ravi Ch
7 Technologist
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7.1K Posts
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August 25th, 2013 16:00
Hi GamingTree,
I would suggest you to connect an external monitor to the computer and check the issue so that we can determine if it’s an issue with the LCD or motherboard.
Also, I’d suggest that you run the LCD BIST on your system to check if it’s a problem with the LCD screen. Please follow the steps mentioned below to run the “LCD BIST’.
Please get back to us with the results.
GamingTree
2 Posts
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August 25th, 2013 18:00
I currently don't have a external monitor. But ill see if i can do the rest. thank you for replying
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
August 29th, 2013 09:00
Hi GamingTree,
Do let us know if you were able to troubleshoot the issue. If you still have any concerns, please reply with queries.