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April 29th, 2017 16:00
Alienware m17 R2 Won't boot or go into Bios
I tried turning on my laptop today but it won't load past the Alienware logo screen. When I strike any key on the keyboard a load bar at the bottom will come up and them show F2 Setup and F12 Boot Options in the bottom right corner. But every key is unresponsive after the first keystroke.
Booting while tapping F2 is the same result, F12 as well.
No audible beeps, fans are running and every now and then they will pick up speed for a second then stop.
No Events found!
Eimy_B
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May 1st, 2017 09:00
Hi stryfe1569,
Try a power drain, you can use this video as a reference. Then, try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. Let me know if you receive any errors.