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5 Posts

13592

July 9th, 2015 19:00

Alienware X51 Won't Boot

Hi, I installed a ssd in my computer and cloned it with the included Samsung software with the intention of useing it as my boot disk with the hard drive as extra storage. I did all that, but when I went into the bios to change the boot drive it froze. After waiting awhile I hard reset it and now when I start it up I can see the Alienware logo and the model number, but it stays there and nothing else happens. I also can not press F2 to enter the bios anymore.

Is my computer broken or is there something I can do to fix it.

Thanks in advance.

5 Posts

July 17th, 2015 16:00

I solved the problem. I removed the cmos battery for 10 minutes and it booted up fine. Thanks for the help tho.

4 Operator

 • 

2.7K Posts

July 10th, 2015 11:00

I'd recommend you to try 1 memory stick at the time.

Is the behavior corrected when you take out the SSD?

5 Posts

July 10th, 2015 12:00

I tried swapping the memory sticks in each slot by themselves with the same results.

I have removed the ssd and put the cables back in their original spots with the same results.

Also when the computer starts up and the Alienware logo pops up it makes a single beep. I'm pretty sure if has always done this. But I'll mention it if it matters.

Also here is some more info about what I did...

Before I had this problem I was able to get into the bios and the computer could see I had two drives installed, but they were both called Windows Boot Manager. Also when I was in the bios boot tab I tried pressing the reset to defaults key to remove any changes I did and then saved. This is when it froze and the problems started.

4 Operator

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2.7K Posts

July 14th, 2015 19:00

Go into the BIOS and try to boot up the system with the SATA mode in AHCI and with the boot mode in Legacy and in UEFI if any of those options work try to change the SATA mode to ISRT and test it as well in Legacy and in UEFI.

Let me know if that helps you. 

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