Command center not opening

Hello!

I got an alienware 14, its only a month old, but i got some software issues with it.

First of all when i open the alienware command center, i can see it loading, and then i can see it on the taskbar, but even tho i click on it 100x, its just not opening...What can i do with it? 

2, Whenever i use command prompt, its with really small letters, unreadable, and it also closes 1second after processing a command. Lets say ping x.x.x.x it checks the ping and closes right away...

How could i fix this? Wouldupdating to win 10 solve these problems?

Regards.