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April 20th, 2016 19:00
CPU PUMP failed??!??! Help please!
Alright. It's been 2 weeks since I've been having this problem. It's extremely and frustrating! One day when i go turn on my computer I see the Pci fans super high up! I replied to my self, Probably my dad used it for battlefield or games like that etc.. When i open ACC, (In thermal controls system) It shows everything to 0 Celsius. I try to change it but It doesn't let me! I go check my computer and my lights are off! Now this is the time i panicked.. It said CPU pump failed. After 4 hours of research I saw a way to fix the problem I have and nothing.. I tried the little method (disconnect power calble and all others cable, than hold the power button for 20-30 sec, and than reinstalled ACC) nothing.. Turn off my computer for a whole day.. Nothing.. Clean my whole computer.. nothing. spent 3 hours looking all over my computer and trying to see if any cable was loose. Nothing. If you think i did something wrong tell me please. Show me ways how to fix this please. It's getting old like they say. (aurora 3) (Same thing with my brothers aurora 4)
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Tesla1856
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April 20th, 2016 23:00
Alienware Aurora R3, huh ...
Sounds like a failure in Asetek-made liquid cooler, MIO-Board controller, Alienware-Command-Center software, or even Windows itself.
If you press F12 and run ePSA/Hardware Diags ... does it show specific tests for Lights, Fans, MIO-Board, etc?
I ask because Alienware Aurora R1-R2 and Area51-R1 have enhanced MIO-Board test built-into Diagnostics. Aurora-R4 does not. Not sure about Aurora-R3 (but you are getting ready to find out). This enhanced version is disk-based (not rom-based). Both versions run "outside of Windows".