7 Technologist

 • 

4.4K Posts

July 29th, 2015 09:00

Hello, 

Unfortunately, it appears like the recovery partition has become inaccessible. It’s hard to determine what may have corrupted it but the only way of accessing this partition is by launching the Alien Respawn program and selecting the restore to factory option in Windows or by going to the troubleshooting menu (holding shift key while restarting) and selecting the Alien Respawn option in the advanced options.

Since you have already tried running Alien Respawn both ways without success, we recommend you do a clean installation of Windows using the Windows media that you may have received with this system. This way you can get rid of all of the partitions and create new ones. Once you have installed Windows, you can install the Alien Respawn program again and it will begin to create a new recovery partition on your Hard Drive. Click here for the Alien Respawn download link. Let us know if you have any questions. 

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