HDMI Input showing offset/Broken Image

Question

HI,     Im having a problem where when I hook an Xbox 360,Ps3,TV box/anything into the HDMI input of my M17x. I get a broken image with the bottom 3/4 of the image on the top, a grey line about 2 inches below center screen all the way from left to right edge of screen and then top 1/4 of image below it. i get sound and the picture i can see is crsip sharp and high def. the image is just completely out of what and broken and offset. ANY HELP. system is a 2 month old M17x r4 With 7970M graphics,3.7GHz i7,24 GB ram.                                                                                     Thank you

Jdot91 · Answer

also i am running windows 8 64bit

Alienware-Alexa1 · Answer

Hi Jdot91,

Try updating the video card drivers to the latest from the manufacturer's website. If the problem persist, please send me your service tag through a private message (click on my user, and then start a conversation)

Jdot91 · Answer

My video drivers are up to date ive done a clean install and tried multiple versions. i have most recently done a clean install and updated to the most recent drivers from AMD directly

Alienware-L_Por · Answer

Have you tried using the DELL drivers instead?

Jdot91 · Answer

Yes. No driver software soles the issue

Locked Topics – Alienware General

Was this post helpful?