Hi TylerMatt86,

Please restart the system to check if the error message comes up again.

In case you are getting this error message, please uninstall the ‘Alienware Command Center’ from ‘Program and Features' and reinstall the same fromthe link given below:

http://dell.to/Waxf3D

Please revert to this post for further assistance.

Tried uninstall/reinstall like stated, but the mouse continues to freeze.

also to note, when the mouse freezes, the trackpad does not respond either, regardless of whether or not it is turned on then off again etc..

temporary solution in unplugging the mouse, and moving to a different port, but it is crazy slow, and inevitable stops working again.  task manager takes forever when this is happening also for whatever reason

also to add, the error has yet to come up again, so i guess thats a start..

mouse works fine on the laptops twin (mine)

Hi TylerMatt86,

I suggest that you download the following drivers in the same order given below:

• Chipset (HM67 Cougar Point chipset)
• Input (Dell-Driver)

Please find the link below for the drivers download:

http://dell.to/ZIv2w3