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4506

June 30th, 2015 23:00

LED's not working?

Hey, would like to start by saying I love my Alienware 17, pretty sweet desktop replacement!

I have just however encountered an issue with all the LED lights on the laptop, I came home from work, turned on the computer, all my lights came on and then just died. I went through the steps of removing the battery, holding the power for 20s, then re installing with no luck, uninstalled and reinstalled Command Center, and flashing/reloading the BIOS also with no luck.

I should also mention if I go into Command Center and click "apply" on the AlienFX page the back lights all come on for about 3 seconds and then die again!

I'm lost for ideas and am hoping someone can help me out!

Thanks,

Gage

4 Operator

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2.7K Posts

July 1st, 2015 08:00

On this article you will find some other troubleshooting steps, please run the AlienFX tester and let me know if the lights turn on. 

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