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22826
May 11th, 2015 05:00
M14x r2 resetting bios password
hello all
i recently went and turn on my laptop after which was collecting so much dust but i forgot what my start up password was so my laptop is on lock down/disable atm. i went and took the thing apart and remove the cmos battery to reset the bios left it out for 25-30mins. after putting everything together went and turn on the laptop but the password screen still appears i'm not sure if it reverted to the default but i don't remember there was ever a password on it when i first turn it on so i am stuck as to what to do.
can anyone help with this?
thank you
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ejn63
9 Legend
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87.5K Posts
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May 11th, 2015 05:00
You will need to call Dell support with verification of ownership to have the password removed. If the system is in warranty, there is no charge - if it is out of warranty, there is a support call charge (currently $60 in the US).
duileilomo
2 Posts
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May 11th, 2015 06:00
my warranty is out. is dell support the only method left or could i just call any laptop service and they are able to get the job done? also does taking and putting the cmos battery normally work, i didn't replace the battery with a new one just used the same one does that make it not work?
thanks