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12397
July 22nd, 2014 08:00
My computer keeps crashing..
I don't understand, i use my computer for a few minutes and as soon as i run a more intense program like games, it crashes. Sometimes, it asks me to 'Start Windows Normally' and other times it says the ''internal hard drive cannot be found, Strike F1 to retry''. It cant be overheating so i'm pretty stumped, any ideas? Thanks in advance.
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Alienware-Naomi
1.8K Posts
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July 23rd, 2014 10:00
Hi,
Actually, overheating is a common cause of the crashes you're experiencing. Have you checked the CPU and GPU temperatures? If you haven't, I recommend you download and install HWmonitor to check the temperatures on idle and stress (for example, running intense applications like games).
Also, make sure your systems has the latest BIOS and video drivers. Run an ePSA diagnostic and AlienAutopsy test to check for hardware errors.
Let me know how it goes!
AVanillaCube
5 Posts
0
July 31st, 2014 09:00
Hey, thank you for replying. I just ran an ePSA test and the results came back clean, i dont think there is a problem there. However, it still continues to crash. Lately it has only been crashing a few minutes after start up when i run an intense program and then is fine for the rest of the day. However, today it has continued to crash so i assume it may be getting worse. Could it be my PSU? How can i find out? Thanks
Alienware-Naomi
1.8K Posts
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July 31st, 2014 22:00
What where the temperatures registered in HWmonitor?
AVanillaCube
5 Posts
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August 1st, 2014 06:00
Everything i under the HWmonitor was under the max in terms of temperature
Alienware-Naomi
1.8K Posts
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August 4th, 2014 15:00
What were the maximum temperatures registered for the CPU and GPU?