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June 1st, 2014 07:00

NEED HELP : Error DPC_watchdog_violation and Sensor Device problem

hi guys...

I really need helps for my laptop problem :

1. My laptop starts into "blue screen" with text : your computer ran into problem....DPC_watchdog_violation... what should I do guys?

2. In my laptop control panel action center :

"Your sensor device has stopped working properly because a compatible driver isn't available for this version of Windows.

The model name of your sensor device is STMicroelectronics 3-Axis Accelerometer. This device is distributed by many different PC manufacturers."

is the number 1 problem linked with number two? I read some article and update its driver from dell support web, but it's still restart unexpectedly and "blue screen" in the number one problem appear again.

windows : 8

laptop : Alienware 148420.Untitled.jpg

 

regards,

addhi

6 Operator

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1.8K Posts

June 3rd, 2014 09:00

Hi!

Follow these troubleshooting steps:

  1. Use Blue Screen View to pull up the BSOD stop error code.
  2. Uninstall the Free Fall Sensor driver from the Control Panel, then download and install this driver
  3. If issue persists, try a System Restore using a recovery point before the problem started.

Let me know how it goes!

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