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March 1st, 2017 23:00
New 17r4 Onwer - Please Help - M.2 and other issues
Hi guys. So I just bought a killer Alienware 17 R4 specs as follows:
6820hk
32GB DDR4
GTX 1070
4K UHD
512GB M.2
1TB 7200RPM (just replaced with 1TB PNY SSD
Here are my issues, and what I have done:
I jumped in BIOS and turned off RAID and made sure the drives were setup for UEFI. I then cloned my PNY 1TB SSD to the 512GB M.2 that came with the laptop. All went well. The PC booted just fine with all of my stuff still on it. It took a few mins for the devices / drivers to update but it went pretty well.
1) The ALIENWARE logo on the lower screen bezel does not come on ever. All the other lights work and are controllable using Alienware software. This is not a huge issue,
2) The M.2 drive Hyinx PC300 512GB is having major issues according to AS-SSD. 4K write speeds are literally 2.3MB/s. Yes 2.3MB/s is correct. I then wiped the whole thing out and did a fresh install of windows 10 64, as well as downloaded all of the latest drivers from DELL. Tried the AS-SSD test again hoping for better results to no avail. I am not noticing any performance issues BUT I have not tried exporting a video in Adobe Pr CC 2017 yet. I do a lot of editing so I need a PC that can keep up.
I'd appreciate any help you can offer.
Thank you,
Randy
Tesla1856
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17.1K Posts
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March 2nd, 2017 12:00
Too bad Hynix SSD didn't get tested with AS-SSD and/or Crystal or ATTO as delivered from Dell (or restorable Image made of their OS and drivers "build-up").
Not sure about the cloning steps you did, but clean install should have fixed it. Yeah, didn't know Hynix even made SSDs. I guess everyone is getting into the game these days. Some of these "non mainstream" SSDs do have compatibility problems on some machines ... just sayin.
At support.dell.com I saw a bunch of SSD firmware upgrades for Dell pre-installed SSDs. I would definitely check those FIRST, before anything else ... then nuke-and-pave as below.
I would then diskpart/clean that SSD so when Windows-10 installer Initializes disk to lay down it's partitions, it becomes GPT type. If no other way, you can do that with a Macrium Reflect bootable flash-drive (even in UEFI mode).
So, SSD is showing in BIOS. UEFI mode and SecureBoot On. If selectable pick AHCI mode (not RAID). Win-10 install and Windows-Update drivers only. Only install Dell drivers as required to make any DeviceManager errors go away. No Intel-RST should be installed (now or likely ever). In Windows msinfo32 should say SecureBoot State is ON. What benches do you get at this point?
Haven't read this real close, but a quick scan looks about https://tinkertry.com/how-to-boot-win10-from-samsung-950-pro-nvme-on-superserver" target="_blank" rel="nofollow noopener noreferrer nofollow ugc noopener noreferrer">tinkertry.com/how-to-boot-win10-from-samsung-950-pro-nvme-on-superserver