I suggest you re-install the original memory (in original slots) and run ePSA Diagnotics (outside of Windows). This should tell you if motherboard is good or not.
I did put the original memory in the original slot and ran the ePSA everything came out good. I also ran the longer memory test cuase it was recommended. it work for 2 days. today when I tuned the pc on same thing happen
I did put the original memory in the original slot and ran the ePSA everything came out good. I also ran the longer memory test cuase it was recommended. it work for 2 days. today when I tuned the pc on same thing happen
If machine passes ePSA with 2-sets of memory you might want to try resetting your BIOS settings. Are you sure you are running the latest BIOS and "it took and installed cleanly" ? Also, be sure it's not over-heating and things of that nature.
If problems persist, I would try a clean-install of Windows and drivers. You need to determine if it's hardware or software. Who knows ... if not running SecureBoot maybe you caught a Root-Kit.
If machine still fails, sounds like you might have a hardware failure. It might have failed on it's own or damaged during all the upgrades.
Yes, I have seen bad hardware pass ePSA, but fail to run 64bit Windows (or burn-in apps like OCCT) properly. Unfortunate situation, but that is my experience. ePSA (or UEFI Diags on Dell and others like Lenovo) tests are very basic. Really just a starting point hurdle to pass before continuing to troubleshoot. It's nice it's there, but not "all telling".
To protect your investment, I suggest you keep the machine under warranty. When in need of service ... use professional service centers with certified technicians.
Tesla1856
8 Wizard
•
17.4K Posts
0
December 26th, 2016 15:00
I suggest you re-install the original memory (in original slots) and run ePSA Diagnotics (outside of Windows). This should tell you if motherboard is good or not.
Rgv022
2 Posts
0
December 28th, 2016 11:00
I did put the original memory in the original slot and ran the ePSA everything came out good. I also ran the longer memory test cuase it was recommended. it work for 2 days. today when I tuned the pc on same thing happen
Tesla1856
8 Wizard
•
17.4K Posts
0
December 28th, 2016 12:00
If problems persist, I would try a clean-install of Windows and drivers. You need to determine if it's hardware or software. Who knows ... if not running SecureBoot maybe you caught a Root-Kit.
If machine still fails, sounds like you might have a hardware failure. It might have failed on it's own or damaged during all the upgrades.
Yes, I have seen bad hardware pass ePSA, but fail to run 64bit Windows (or burn-in apps like OCCT) properly. Unfortunate situation, but that is my experience. ePSA (or UEFI Diags on Dell and others like Lenovo) tests are very basic. Really just a starting point hurdle to pass before continuing to troubleshoot. It's nice it's there, but not "all telling".
To protect your investment, I suggest you keep the machine under warranty. When in need of service ... use professional service centers with certified technicians.