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1062
April 8th, 2016 14:00
Pc keeps crashing.
i'm not sure if this is the right place to post this but my pc keeps crashing. Im useing two monitors and they both disconnect and then my pc makes a weird sound and then nothing happens (The pc is still on i just can see anything and its still making the sound.) so i turn my pc off and on and it works again. This has happened twice in 2 days.
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Alienware - Rodrigo
7 Technologist
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4.4K Posts
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April 8th, 2016 14:00
Hi,
To better assist you, please confirm your Alienware model name/revision. Also, how are you connecting your monitors?
Wightwolfe
18 Posts
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April 8th, 2016 21:00
Kinda weird i'm actually using a monitor AND just a tv. The monitor is connected using a VGA cable and the TV is connected with a HDMI cable. I've had my pc setup like this for about 6 months with no problems but in the last couple of days this has happened. Thanks friend :)
PS - I have a Alienware x51 R2
Alienware - Rodrigo
7 Technologist
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4.4K Posts
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April 12th, 2016 13:00
Hello,
Thank you for confirming this. Try reinstalling the video card drivers, both the Intel and NVidia/AMD drivers. Click here for the Intel driver download link. For the NVidia/AMD driver, use the latest one from their website. If you are not sure how to find it, confirm which video card you are using and we will provide you with the link.
Wightwolfe
18 Posts
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April 13th, 2016 06:00
I'm not sure if this is related but my computer is making a clunking sound now it happens for like 1 minute and stops. it happened yesterday and today
Alienware - Rodrigo
7 Technologist
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4.4K Posts
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April 15th, 2016 11:00
Hi,
Can you confirm if the sound may be coming from the video card?