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9737

February 18th, 2012 09:00

Thermal controller

on restart I get the following exception thrown from .NET

It is related to the Thermal Controller application.

Alienware AURORA_R3

Win 7 Home Premium SP1 64bit

*GB ram

Any idea how to fix this?

System.NullReferenceException: Object reference not set to an instance of an object.
at AlienLabs.ThermalControls.Domain.Classes.CommunicationServiceClass.get_IsChassisSupportingVenting()
at AlienLabs.ThermalControls.Domain.Profiles.Classes.ProfileReaderClass.newProfileFor(ProfileData ProfileData, ProfileRow profileRow, Int32 position)
at AlienLabs.ThermalControls.Domain.Profiles.Classes.ProfileReaderClass.Read()
at AlienLabs.ThermalControls.Domain.Profiles.Classes.ProfileRepositoryClass.ReadProfiles()
at AlienLabs.ThermalControls.Controller.Classes.ProfileManagerClass.Init()
at AlienLabs.ThermalControls.Controller.Main.processWindowsLoaded()
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at MS.Internal.FrameworkObject.OnLoaded(RoutedEventArgs args)
at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

55 Posts

February 18th, 2012 10:00

I had the same problem. Eventually it corrected itself for some unknown reason.  A few others on this forum experienced the same. As far as I know no one has pinpointed the cause.  Completely shut down and then restart several times. Thats what finally worked for me.

8 Wizard

 • 

17.1K Posts

February 18th, 2012 14:00

The CommandCenter apps can't communicate with the MIO-Board.

See my posts in this thread:

en.community.dell.com/.../19823361.aspx

Be sure to try "Power Dissipation Fix".

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