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August 14th, 2017 10:00

Dell Alienware Aurora R4 missing Serial ATA Controller Driver

O/S 7 x64

Have just done a reinstall of windows and have noticed I am now get a error missing when I click on Devices + Printers telling me that I am missing my Serial ATA Controller Driver . In seeing this message I down load a replacement driver and install but I still get the same error message .

So to recap I go to Devices and printer and click on " Install a driver for this device "

Apply this Fix " Searching for driver "

Problem found

" Serial ATA Controller Doesnt have Driver "                      " Not Fixed "

But I have just installing the driver but it does not seem able to find it , So non of it makes any sense ?

Any thoughts from any one ?

2 Intern

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872 Posts

August 19th, 2017 05:00

you don't need to buy a new CD. here are the correct Drivers for your System:

Support for Alienware Aurora | Drivers & downloads | Dell US 

and here is the SIS Driver:

Silicon Integrated Systems SIL3132, v.1.0.15.6, A02 Driver Details | Dell US 

12 Posts

August 19th, 2017 07:00

Ok Carbon Based Lifeform I have down loaded that file and installed it , But that file is already installed .

So I did over ride the file but its still the same " Missing Serial ATA Controller Driver "

These are the other 9 options .

Serial ATA (9 files)

Intel Matrix Storage Manager (OS Pre-Install) Driver

View details
File Name: Intel_Matrix-Storage-Manager_A01_R235890.exe
Importance: Recommended
Description: Hard-Drive (347.04 KB)
Release Date: 06 Mar 2012
Version: 8.9.2.1002 ,A01
Last Updated: 21 Mar 2014
This file will automatically self-install after downloading.
  Add to download list

Seagate Barracuda ST31000524AS Firmware Update

View details
File Name: B765JC4A.zip
Importance: Recommended
Description: User-Guide (7.23 MB)
Release Date: 06 Mar 2012
Version: JC4A ,A03
Last Updated: 21 Mar 2014
This file will automatically self-install after downloading.
  Add to download list

Silicon Integrated Systems SIL3132, v.1.0.15.6, A02

View details
File Name: Silicon-Integrated-Systems_S_A02_R235001.exe
Importance: Recommended
Description: Hard-Drive (1.43 MB)
Release Date: 06 Mar 2012
Version: 1.0.15.6 ,A02
Last Updated: 20 May 2016
  Add to download list

Intel Rapid Storage Technology, v.9.5.6.1001, A02

View details
File Name: INTEL_RAPID-STORAGE-TECHNOLO_A02_R255950.exe
Importance: Recommended
Description: Hard-Drive (9.95 MB)
Release Date: 06 Mar 2012
Version: 9.5.6.1001 ,A02
Last Updated: 20 May 2016
Other versions
  Add to download list

Seagate Barracuda XT ST32000641AS Firmware Update

View details
File Name: BX65CC44.zip
Importance: Recommended
Description: Hard-Drive (8.87 MB)
Release Date: 06 Mar 2012
Version: CC44 ,A01
Last Updated: 12 Dec 2013
This file will automatically self-install after downloading.
  Add to download list

" data-placement="right" id="toc-hId-694583419">Seagate ST95005620AS Firmware Update

View details
File Name: MX35DEM4.zip
Importance: Recommended
Description: Hard-Drive (8.64 MB)
Release Date: 31 Oct 2011
Version: DEM4 ,A01
Last Updated: 05 Mar 2014
  Add to download list

Western Digital WD2500AALX/WD3200AALX/WD5000AALX/WD10EALX 3.5 7200 RPM SATA3.0 Firmware Update

View details
File Name: R313263.exe
Importance: Recommended
Description: Hard-Drive (1.35 MB)
Release Date: 07 Sep 2011
Version: 19.01H19 ,A00
Last Updated: 05 Mar 2014
  Add to download list

" data-placement="right" id="toc-hId-1374641789">Samsung F3 7200 3.5" SATA2 HDD Firmware Update

View details
File Name: F3_Patch.zip
Importance: Urgent
Description: Hard-Drive (765.43 KB)
Release Date: 16 Jun 2011
Version: 1AJ10002 ,A00
Last Updated: 05 Mar 2014
  Add to download list

Samsung PM800 256GB/128GB/64GB 2.5 SATA2 SSD Firmware Update

View details
File Name: SAMSUNG_MULTI-DEVICE_A00_R276513.exe
Importance: Recommended
Description: Hard-Drive (1.94 MB)
Release Date: 01 Aug 2010
Version: VBM25D1Q/VBM1AD1Q ,A00
Last Updated: 05 Mar 2014
  Add to download list
I have down loaded nothing yet on the microsoft update link until we sort this problem out but the machine is much faster boot and close down .

12 Posts

August 19th, 2017 07:00

Sorry this file is already installed any other thoughts on other files I should install ?

8 Professor

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August 19th, 2017 09:00

12 Posts

August 19th, 2017 09:00

Many thanks guys for your input in searching the internet I did find someone had the same idea going via device manager then update but so far its not changed . In the past few days I think I have done about 3 clean installs without down loading all the updates from M/S .

Plus I know very little about IT so its very hit and miss but from from what what I have been told it would seem that I need to install first the 

Silicon Integrated Systems SIL3132, v.1.0.15.6, A02 Driver Details | Dell US

But when I install this file it it comes up as this file is already installed so I am not sure what next . I understand that you install this file first after a clean install which is what I have done .So not sure if I need to buy a new CD or if the files I need are here on this site ?

My computer is a Aurora A4 and from what I have been told you will not find the file online doing a a standard Update driver search ? It would seem to be on Aurora A4 recovery CD however I have tried installing my CD and it still does not seem to work .So not sure what next ? Just had a thought my Hard Drive is a Samsung HD240UI  ATA Device from what I can see the driver for this is way out of date 21/06/2006 I wonder if its worth updating this . ?

8 Professor

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9.6K Points

August 19th, 2017 11:00

Is there a specific issue you're trying to resolve? Or are you perhaps obsessive that device printers reveals a type of non-recognition that SIL3132 SATA isn't installed when in fact it is 

it's been pointed out already by another member here that you have an Aurora R1. There is a revision to Aurora known as R4, with a different motherboard and different later generation Intel CPU, but there is no A4, where (A4) would be a name without meaning in the owner community. This style of desktop has four versions / revisions (based on motherboard / CPU > each new Intel processor meant Aurora got a revised motherboard > R1 R2 R3 R4). The R1 (the 1st version released / built) has an X58-based motherboard / 1st Gen i7 CPU; if i7 975 then u have an R1. R4 support page and all drivers there are of no use for your application, visit R1 page only

You do not need a new Win7 DVD, and if Sil3132 is listed as installed in Device Mngr (storage controllers), then it is installed

The process is to install OS, install chipset driver 1st, then all the rest of the drivers obtained on Aurora support page, dell.com, Sil3132 SATA ranks near the last of the drivers that are installed. You can try to update the HDD driver, however it is common for many generic Win7 drivers to date to 2006

How to Install Chipset:

Unpack the setup.exe from the folder to a new folder on desktop

Create a desktop shortcut to the .exe

Add -overall to end of target line it should look something like this

"C:\Users\**YOURPCNAME**\Desktop\New folder\SetupChipset.exe" -overall

Right click shortcut and select "Run As Administrator.

Follow install instructions and reboot PC when installation finishes.

___________________

Drivers Installation Order:
1. Bios Update (Optional)
2. Chipset Driver
3. Intel Management Engine Controller Driver (no longer needed / supported for R1)
4. USB 3.0 driver (Optional)
5. Video Card Driver
a. AMD
b. NVIDIA
6. Network Drivers
a. Broadcom 57XX Gigabit Onboard LAN Driver
b. Killer NIC Cards Drivers
i. Killer 128MB (Optional)
ii. Killer 2100 (Optional)
c. Wireless Card Driver
i. Atheros WLAN 1525 (Optional)
ii. Dell Wireless 1505 (Optional)
iii. Broadcom 4323 (Optional)
d. Bluetooth Driver
i. Dell Bluetooth Module 365 (Optional)
7. Audio Driver
a. Creative Sound Blaster X-Fi (Optional)
b. Realtek ALC888 HD Audio
8. JMicron JMB36X RAID Controller Driver
9. Silicon Integrated Systems SIL3132 Driver
10. TV-Tuner Drivers
a. Hauppauge WinTV-HVR-1200 (Optional)
b. Hauppauge WinTV-HVR-1250 (Optional)
11. Command Center for Desktops
12. AlienFx Media Plug-In 

12 Posts

August 19th, 2017 14:00

Thanks for the information regarding Aurora R1+ R4 Sorry but I only know that it was sold as a Aurora R4 but looking at the case its looks very much the same as a R4 .I have no idea what the difference is I only know my mother board is a MS-7591 Motherboard | Dell 4VWF2 Alienware Aurora Alx Board .The other difference I can see is my air louvers move were as the A1 are fixed .

Before I did a clean install I never got a error message telling me that there is no Serial ATA Controller driver installed but now I do so it was just trying to get rid of the error message .

I have no Idea if the R1 looks the same but looking a side view of the R1 and R4 it looks very much the same . Its clear however its not a straight forward down load job so I think its best I leave it to someone who knows .

Many thanks again for all your help .

8 Professor

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9.6K Points

August 20th, 2017 10:00

I can't debate you over 3 or 4 posts regarding R1/R4. Wikipedia.com > Alienware > Desktops > Aurora has a basic breakdown of the difference between the 4 revisions or versions. They all basically look the same outside, the differences are inside and revolve around what generation of processor (which version of an i7) was shipped in it.

  • 4VWF2 is a Gen 1 i7, socket 1366 = R1
  • 7JNH0 or FPV4P is a Gen 3 i7, Sandy-E or Ivy-E socket 2011 = R4

newer R4 Intel skt 2011 Sandy/Ivy mthrbrd is way different from older skt 1366 R1 board. We distinguish R1 R2 R3 R4 by virtue of which Intel processor was shipped inside of it. There is no such thing as an A1 A2 A3 A4

R1 - R4 Auroras with a fixed mesh top = 'Aurora'. Those with louvers are ALX models. It is typical on the used market for sellers to erroneously use the words R4 and ALX

Again, do u have an issue where some device will not work because an error message of some type says no SATA controller driver installed? Everything needed to have a successful Win7 install is found on the support page.

Because the Area-51 R1 ATX mthrbrd is remarkably similar to Aurora R1 m-ATX mthrbrd, my best advice would be to clone or image your hard drive 1st (make software changes on the clone, if successful then induce change to original drive), or create a restore point on the one there, and install the JMicron eSATA driver, see if it helps, and if not, try the Matrix Mngr. If neither help, uninstall them and do a pre-install system restore

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