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May 6th, 2017 20:00
Having a problem with a seagate external drive getting recognized on x51 r3 running windows 10. Keep getting Windows addressing error and drive won't get recognized.
I bought my son a Seagate 2TB external flash drive (USB). Every time we plug it in, his X51 R3 won't boot up until we unplug the drive. Checked the BIOS settings and moved the USB drive to the bottom of the boot list. Even after doing that his computer still doesn't boot. Disconnected the drive and the computer completes its boot up process (slowly) which is a separate issue that needs addressing. Connect the drive with Windows up and running and no matter what USB port I use, the system doesn't want to recognize it and keeps indicating there's a 'conflict'. I will try a few other things tomorrow but he is adamant that we made a mistake buying him the Alienware PC. Any suggestions would be appreciated.
007007007
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30 Posts
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May 7th, 2017 07:00
The simplest solution may be the best. Just try the new drive with another computer. See if behaves normally. Is unlikely but may just have a defect or even its USB cable may be an issue. You do plug directly into one of computer's USB ports? Not into some extension USB cable or an USB hub or anything? Not one of my 5 drives work if I plug them through an extension USB port cable but plugged directly into any of computer's 8 USB ports, they all work faultlessly.
Tesla1856
8 Wizard
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17.1K Posts
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May 7th, 2017 13:00
You know, users sometimes report similar over the years about various Alienware computers.
But in 7 years and various Alienware computers, I have never experienced it.
As for troubleshooting, I think @CoolShrek covered it, so no use repeating.
My guess would be it has some kind of bootable partition pre-installed on it.