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884
March 24th, 2019 12:00
14 R1, power supply
I have an older 2013 Alienware 14 (not 14x). Dell service dept. needs the service tag on the laptop for me to order the right power supply but is nowhere to be found inside or outside the unit. Here are all the specs on the old power supply.
PA-5M10 Family, model DA150PM100-00, DPN:J408P, Ref. No. ADP-150RB B, input 100-240V - 2.5A, output 19.5V - 7.7A, V85, N193, CN-OJ408P-48661-19E-2R4B-A01, DP/N OJ408P.
Any idea which one I need? Thank you in advance.
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Mary G
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20.1K Posts
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March 24th, 2019 12:00
Service tag is listed in the bios. You can get to it by a command-
https://www.dell.com/support/article/us/en/19/sln268357/how-to-locate-system-service-tag-using-command-prompt?lang=en
stratman3963
3 Posts
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March 27th, 2019 18:00
I bought a new battery and it didn't have much energy in it as I powered it up to try several power supply's.
stratman3963
3 Posts
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March 27th, 2019 18:00
I would check the bios but the battery is dead and no power to turn it on.