15 R2, boot loop

Question

My Alienware 15 R2 crashed while I was playing a video game and is now in a boot loop with 7 beeps. Also my computer has been pretty hot. does that have to do with anything?

DELL-Cares · Answer

Hello, we see you are looking for technical assistance. If you need our help, you could start a direct message with us and we will be happy to assist you.

Peng1_ · Answer

How could I do a direct message?

DELL-Chris M · Answer

7 beeps usually denotes a CPU failure. The 15 R2 was released in 2015. Since it is out of warranty, consider reading through the online Service Manual. Might be time to disassemble, clean out the dust, clean/remove the old thermal paste from the CPU and GPU, apply new thermal paste. Reassemble and retest.

Peng1_ · Answer

Also I am out of warranty and I'm not going to pay anything

Peng1_ · Answer

I cleaned everything repasted the cpu and gpu but nothing worked

Alienware

15 R2, boot loop

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