15 R2, Intel HD 4600 crash windows

Hi @Coman Marius  the quick and easy option is to rollback Win10 to a time that it was working. Have a look to see if Win10 created a system restore point that predates the 15 R2 problem. 

This option takes your PC back to an earlier point in time, called a system restore point. Restore points are generated when you install a new app or driver, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.

1. In the search box on the taskbar, type control panel, and then choose it from the list of results
2. In the Control Panel search box, type recovery.
3. Select Recovery > Open System Restore.
4. In the Restore system files and setting box, select Next.
5. Select the restore point that you want to use in the list of results, and then select Scan for affected programs.
6. You'll see a list of items that will be deleted if you remove this restore point. If you're OK with the deletions, select Close > Next > Finish.

Notes

• If you don’t see the restore point that you want to use, select the Show more restore points check box to see more restore points.
• If you’re not seeing any restore points, it might be because system protection isn’t turned on. Here’s how to check:
  1. In the search box on the taskbar, type control panel, and then choose it from the list of results.
  2. In the Control Panel search box, type recovery.
  3. Select Recovery > Configure System Restore > Configure and see if the Turn on system protection option is selected.
     • If the Turn on system protection option is not selected, system protection isn’t turned on and there aren't any restore points. In this scenario, you won't be able to recovery your PC using a system restore point and will need to use one of the other recovery options. 
     • If the Turn on system protection option is selected, Win10 rollback should have fixed the problem. 

I try this, same error.

• I install Windows 7 and after instaling driver intel i get black screen with blacklight when he pass the logo of Windows. 

Have you done an ePSA?

click f12 when restarting.

• 

   

  I do the ePSA and error was only on baterry but  i know that.

Have you tried booting into safe mode with the cpu intel graphics only?

Yes working in safe mode in Windows 7 and Windows 10. 

Hi @Coman Marius thank you for posting images. However, the two 09-05-2020 01:06 PM images have invalid symbols, so may never be published. The single ‎09-05-2020 08:53 PM image has a pending release symbol. 

Dell webpages include, Top Solutions for your Alienware System Here, and Alienware Support Hive Here. 

O post the photo in next replay. 

 p

It looks like the intel is disabled right?

you can’t run any support assist stress tests on it?

The way this laptop works is that the CPUs integrated Graphics control the primary display including the type-c and HDMI ports while the discrete NIVIDIA or AMD Graphics control the DisplayPort connector only. So the CPUs integrated Graphics is what’s controlling the display while the GPU processes the video and sends it to the Intel cpu.

Do an ePSA but only run the Display and Graphics card test plus the cpu test.

I don't have a display port adapter.

I run the test ePSA and the test succes.

New problem. Sometime when i start the laptop he don't start . Keyboard și on and shutdown . 2-3 time and She start. I think is a problem whit RAM or motherboard..

That means a RAM is not detected or No RAM installed.

try reinstalling the ram modules and see if that fixes it.

I do that. Its ok now. 

So for my problem what can I do? 

Instaling manual driver not succes, i do the ePSA 3 time. Everytime succes.

My bios is update to A12. 

Its a problem with southbridge? Normaly in the test ePSA he must Tell me on this problem?