4 Operator

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6.2K Posts

December 8th, 2019 13:00

Welcome to the Dell Community  @bomae09 

Try updating to the most recent release.

If there is a prerequisite version it will tell you.

If your battery is not at 10% it will tell you.

At any time if Dell confirms an update/driver has issues it will remove it.

I update E6420 XFR's all the time and it needs to be updated to A09 before it can be updated to A24.

Best regards,

U2

137 Posts

December 8th, 2019 23:00

Hi

I agree with above mentioned statement.

There is version 1.8.1 available already. Try to install it at once.

https://www.dell.com/support/home/us/en/19/product-support/product/alienware-15-laptop/drivers

Let Force Be With You.

May 21st, 2021 07:00

Please don't update bios of dell alienware 15 r3 because cpu temperature increases to make computer slowdown and many other cause may occur too..

7 Technologist

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6.1K Posts

May 21st, 2021 09:00

Hi @bomae09  the official Dell update process is to update the BIOS versions incrementally (one at a time). The BIOS update file is very small and does not contain the new functions provided by the earlier BIOS update versions. Never try and jump ahead to the current BIOS version update. Never update BIOS over the internet, always download, check file integrity, Run as administrator, wait for BIOS update successful window, then Restart (not Shut Down). Do not rely on Dell trying and stop user bricking system. 

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