11 Posts

3276

March 5th, 2022 04:00

15 R3, reinstall Audio driver

Hello,

I had some audio driver issues about my Alienware 13, so I'm trying to download the old audio driver, so I uninstalled the latest Realtek audio driver on my laptop to swap to an older version of it. However, when I try to download back latest/older Realtek audio driver, it apper to be an error which shown in the image attached. Does anyone know how to solve this problem? Thank you.

 

Capture.PNG

7 Practitioner

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3.1K Posts

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13.7K Points

March 11th, 2022 07:00

Ok so thats a registry issue it says. Do these commands as an admin in CMD and run them.

sfc /scannow

chkdsk /r

chkdsk /f

11 Posts

March 14th, 2022 14:00

Hi, may I also ask that is it normal for the driver temperature to be that high as shown below:

Yang0512_0-1647294054791.png

 

7 Practitioner

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March 17th, 2022 07:00

No, Definitley not at all! Thats dangerously hot now and you need to cool it down!

11 Posts

March 17th, 2022 10:00

Hi, 

May I know how should I cool it down? Thank you.

 

7 Practitioner

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March 22nd, 2022 06:00

Hi @Yang0512 !

Super sorry for not replying to you sooner!

Please purchase a heatsink with a thermal pad for the laptop or use the built in one if you swapped out the NVMe drive that came with the system. I'd also recommend setting your fan profiles to balanced in the command center.

12 Elder

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274.2K Posts

May 31st, 2022 03:00

yep you can just google ”Driver Talent", last time it only take me 10 minutes to fix a similar problem.

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