The hard drive on my Alienware 17 died so I had it replaced with an SSD with Windows 10. Each time I try to download the driver for my graphics card - AMD Radeon R9 M290X w/ 4GB G DDR5 - the laptop freezes. This includes trying to install the driver from the Dell Support page. I then have to shut down by holding the power button.

Any thoughts why this happens and/or how to go about getting the driver installed so I can play games again?

A friend mentioned that there may be an issue with the graphics card or during the install my processor overheats causing the laptop to freeze. Just curious - with no driver installed, should I still be able to see the graphics card listed in Device Manager? Or it won't show until the driver is installed?

Thank you for any help!