Unsolved
1 Rookie
•
3 Posts
0
52
17 R3, screen issue
Alienware 17 R3
Hello,
I have screen issue (Alienware 17 R3 : AU Optronics B173ZAN01.0) from long time and i tried a lot of solutions but nothing work and i said maybe some of you will gonna help or give me an advice .. I replaced the battery with a new one ,I swapped the memory and disconnected the battery from the laptop but nothing worked .. The last solution is to buy a new screen replacement but i don't want to buy a new one until i get sure if the causing issue is the screen itself or maybe other thing.
Regards,
M_Z_M
ejn63
10 Elder
10 Elder
•
25K Posts
1
June 3rd, 2024 22:23
Does the screen diagnostic (hold the D key through powerup) produce the same image, or are they OK?
M_Z_M
1 Rookie
1 Rookie
•
3 Posts
0
June 3rd, 2024 22:54
@ejn63 Yes same issue
ejn63
10 Elder
10 Elder
•
25K Posts
1
June 3rd, 2024 22:57
Then the answer to your question is that the screen does need to be replaced. If there are other issues with the system as well, those need to be addressed independently.
M_Z_M
1 Rookie
1 Rookie
•
3 Posts
0
June 3rd, 2024 23:27
@ejn63 The screen work after I close the lid so much time or shutdown the laptop so many time until the screen work again.. which is frustrating to do .. So i think i am gonna buy a replacement screen .. Thanks for help