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2 Posts

919

April 11th, 2020 18:00

17 R4, error, No Factory Image Found?

Hello community. I tried to reset my pc and i'm having a Factory image problem.

20220_IMG_0181.jfif

I've never created a recovery disc. I use factory image when i want to reset my computer but now i only see this failure. Is there any way to download stock factory image or fix this problem? 

4 Operator

 • 

6.5K Posts

April 12th, 2020 08:00

I'm assuming windows 10 is on the computer.....

Please click on the link below, hopefully one of them will be a help to you:

Reinstall Microsoft Windows

https://www.dell.com/support/home/us/en/04/drivers/osiso/recoverytool/WT64A

Restore your system using Dell SupportAssist OS Recovery ...

https://www.dell.com/support/article/en-us/sln317666/restore-your-system-using-dell-supportassist-os-recovery?lang=en

Download Windows 10 - microsoft.com

https://www.microsoft.com/en-us/software-download/windows10

4 Operator

 • 

6.5K Posts

April 12th, 2020 08:00

By the way, the forum's moderator haven't approve your image yet, therefore we can't see it yet.

1 Message

December 4th, 2020 12:00

I do not have this cloud option. What do I do?

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