17 R4, HDD crashed, restore to SSD

Question

My hard drive crashed all of a sudden bought a ssd did not have a back up disk to install os from, tried the instructions on the dell site but the os will not boot up , using a usb restore recovery can get to bios but nothing happens need help

JOcean · Answer

Ok, What is the exact model number of your system and which version of Windows are you trrying to install? Is the SSD a SATA type or M.2 NVMe? If Windows 10 then you can download the media creation tool here and it will create a bootable flashdrive. You can clean install Windows 10 using that.

mattyb3 · Answer

When using a bootable USB you will need to enter the Boot Menu (F12 during post) and select the USB from here.

DELL-Chris M · Answer

All, This is a 2017 17 R4. I have updated the thread title.

DWhitesell · Answer

Did the usb drive but it’s talking to computer but is not recognizing hard drive , followed every step on dell sight

DWhitesell · Answer

Did that not working

Alienware

17 R4, HDD crashed, restore to SSD

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