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August 3rd, 2021 01:00
17 R4, update and hardware issues
My Alienware 17 R4 goes wrong when checking update version on Tobii eye, AWCC, killer etc. And now the front camera stuck in every 3 seconds in use, any help would be appreciated mate.
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crimsom
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6.1K Posts
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August 3rd, 2021 03:00
Hi @Almas Kaysar welcome to this user to user discussion forum. This is not Dell Support.
Please download Malwarebytes Free, run from within Local Admin account, select all scan options. When finished, remove any malware and Restart.
Please run Windows 10 Check Disk to search for and automatically fix any file problems on the OS(C:) boot drive. Restart when when finished.
Visit Support for Alienware 17 R4 Drivers & Downloads and let Dell automatically find driver updates and install them for you, by clicking on the [Check for Updates] box.
Please use Revo Uninstaller Free to delete any installed problem updates and use the Advanced Scan option to remove all left over legacy multiple files, folders, and/or Registry entries left on your system. Restart, so that update can be installed as if for the first time.
If removing the AWCC application, remove the OC Controls application first.
Please click on Kudos to say thank you for response from user that is not employed by Dell. Please share an update on progress, so that other users derive benefit from your experience. Thank you.