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April 20th, 2020 02:00

17 R5, lid not closing

Hi my Alienware 17r 5 has a lid problem, yesterday I noticed the lid on my laptop is not closing completely and it is also harder to open , it is under warranty but any suggestions would be welcome. Please note this has only started to happen and the laptop has not been dropped or damaged as it is permanently sitting on my desk and doesn’t get moved thanks in advance 

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April 20th, 2020 20:00

We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.

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May 13th, 2020 10:00

Hi I replied privately but no response thanks 

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