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March 8th, 2025 01:33

17 R5, WiFi and Ethernet, lost internet connection

My Alienware 17R5 has lost internet connection. Both WiFi and Ethernet are able to connect, but don’t seem to be able to transmit data. I have tried to connect WiFi to a hotspot and at my office WiFi with the same result. Please help. Thanks!

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March 17th, 2025 14:50

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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