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May 22nd, 2020 07:00
Alienware 15R3 keeps running into bsod recently
Hi,
My 15R3 has been running into bsod as frenquently as every 30min most possibly after I installed a certain update for win10 or BIOS. My Win 10 is Version 10.0.18362.836 and BIOS is 15R3 1.9.0.
Some codes I can recall is 000021a and CRITICAL_PROCESS_DIED. It could occur during most of my daily softwares (IDEs, Zoom, MATLAB or even just browser).
Here are some of the things I've tried but to no solution:
- full virus scan
- sfc and DISM. sfc sometimes reported a corruption but bsod still occurs after sfc fixed it
- hardware check
- reset win 10 while keeping personal file
- updating drivers found by SupportAssist
- reliability history reported that the Dell Digital Delivery thing has been crashing frequently. Uninstalled it and still bsod
- reinstalled BIOS 1.9.0
One thing perhaps worth noting is that I never had a crashing when gaming, which is supposed to pressure the hardware the most and touch more drivers. I can even have bsod with a idling MATLAB which is confusing.
Any help would be greatly appreciated.
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