Call Dell tech support for your region. I believe your system is still under warranty and if it is a hardware issue with the power button (and it appears to be) they will diagnose and repair the problem. Am I right in the belief that the power button led stopped working and you were trying to bring it back to life with ACC reinstall?
JOcean
9 Legend
•
12.6K Posts
1
November 24th, 2018 05:00
Call Dell tech support for your region. I believe your system is still under warranty and if it is a hardware issue with the power button (and it appears to be) they will diagnose and repair the problem. Am I right in the belief that the power button led stopped working and you were trying to bring it back to life with ACC reinstall?
Eimy_B
4 Operator
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4.4K Posts
1
November 26th, 2018 13:00
Hi @vietnguyen8918,
Did you try the AlienFX Tester?
vietnguyen8918
3 Posts
0
December 3rd, 2018 03:00
I tried update newest BIOS or driver ... or something like that, and it worked ! Thank for reply.