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March 14th, 2025 17:44

Alienware Battery Troubleshooting KB article

There was a wonderfully crafted support document at: 

https://www.dell.com/support/kbdoc/en-au/000178942 that detailed power and battery issues for Alienware laptops, it worked a few weeks ago but now when I visit this KB article I see this message: 

The chosen document is not currently available. Please try again later.

Does anyone know where this particular document might be or why it is currently unavailable? 

Community Manager

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March 15th, 2025 01:35

It appears that article 000178942 was archived. I do not see it on the internal KB search. All I can find is =

How to Troubleshoot Dell Laptop Battery Issues

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