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December 12th, 2025 11:42

G16 7630, Alienware command center not opening

Hi 

From a while I have been having this issue that Alienware command center is not launching and the macro assigned to my keyboards are not working

This is the message I get when I try to open it

What I have tried:

  • Reinstalling the program following the exact steps of the tutorial on the official DELL website for how to reinstall AWCC
  • Waiting for the system to boot, even after hours that the computer is on, it's still the same thing

What I have noticed:

  • When reinstalling the program works for the first boot, then after the second boot, the same message appears.

My system:

  • DELL G16 (7630)
  • Processor 13th Gen Intel(R) Core(TM) i9-13900HX (2.20 GHz)
  • Installed RAM 32.0 GB (31.7 GB usable)
  • NVIDIA 4070
  • Edition Windows 11 Home
  • Version 25H2
  • OS build 26220.7344
  • Experience Windows Feature Experience Pack 1000.26100.306.0

If anyone has experienced this before would be of great help thaks in advance

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