Area-51m R2, gaming graphics issue

Question

Alienware Area-51m R2Windows 10 64bitNvidia GeForce RTX 2060 graphics card -- Driver date 08/21/2021-- Version 30.0.14.7196RAM 16GBLocal reflection quality - Off Within the past few weeks I have noticed an intermittent graphics issue when I am playing Division 2. I attached a picture to show an example. I might add that I haven't had this problem playing other games. Thanks in advance for any ideas or suggestions!

CherylM88 · Accepted Answer

To update on what's going on.....I updated all my drivers, including the latest BIOS driver for my Alienware Area 51m R2.  I upgraded the NVADIA drivers. But did have to roll back to Driver version 30.0.14.7196 Date 08/27/2021 for the graphics problem to be gone.  So far so good.    Thanks everyone for your help and suggestions !

DELL-Chris M · Answer

Please explain to us and our users the specific, "intermittent graphics issue"? The water and overall detail is good. I do not see anything wrong in the image. I do not see the artifacting lines as shown in the search videos? What am I missing?

The Division 2 graphics glitch

crimsom · Answer

Hi @CherylM88 welcome to this user to user discussion forum. This is not Dell Support.

Downloaded and zoomed into your original Photograph, please provide clue what users are supposed to be looking at: for example top RH corner.

Please use Windows 10 Snip to capture screen image to be shared in your next post.

Please click on Kudos to say thank you for response from user that is not employed by Dell. Please share an update on progress, so that other users derive benefit from your experience. Thank you.

A51-06 · Answer

What are your settings in game? You have a 2060 with 6Gb of VRAM but I recommend you keep it Medium to high at 1080p. Also update all your drivers to its latest settings because I recommend you do a clean driver reinstall for your Game ready driver.

I also suggest running a sfc /scannow command on the drive you have the game on and make sure to defrag it.

Here is a video I think that describes your issue? Glitching.mp4 - Google Drive

CherylM88 · Answer

Yep....that looks like exactally what is happening with my laptop.  I will try the suggestions you have mentioned and follow up afterwards.   Thanks

CherylM88 · Answer

Here is another example

A51-06 · Answer

Tell me everything about the system?

CPU

MEMORY

GPU

Are Overclocks on?

Any Undervolting?

Are all drivers fully uninstalled and reinstalled to their latest version?

Are the Game Ready drivers Fixed the issues with the Specific game you're playing?

Are Your Thermals in Check i.e no dust in intake or exhaust and the Temperature is preferbly under 75C-80C for the CPU and for the GPU 60-70C MAX.

A51-06 · Answer

It's good! Alright I think after NVIDIA Releases another update maybe you can update and the problem will still be gone? But right now it's fine as long as the glitches are gone. Thank you for asking a question on dell Community Forums and let me know if you have more questions!

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Area-51m R2, gaming graphics issue

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