If you go into the Device Manager and find any unknown device you can right click - Properties - Details - then select Hardware ID from the dropdown. this will give you the ID for the device that is missing its driver. Copy and past this ID into Google and you should be able to find what the device is. Then you can go straight to the device manufacturer for a driver.
You could also use your Service Tag on the Dell Support section of this website and use the Dell assistant to scan for missing drivers
Well I figured out the wifi issue. I figured since I replaced the battery I thought maybe the card came loose. Worst case scenario I could get the model number - Killer 1550. Well I reseated it and made sure the wires were connected and rebooted. Network is back.
Ok now if I could just resolve the 5 missing drivers
Matt - Good info. I was not aware of that with google. The asset tag said I was all up to date when I did that earlier.. I also used the downloaded AW software that scans as well. Nothing found there either.
Matt - Thanks again. The odd thing here is that I downloaded a software app yesterday from Intel and it did not find the drivers. I tried your method and it ended up being Intel Thermal Dynamics Platform and Thermal Framework. All drivers are found now.
After a fresh install of Windows 11 I also had this problem. The solution for me was to go to Windows Update >> Advanced Options >> Optional Updates. Install all optional driver updates, reboot, and check again. It found more optional driver updates. Keep doing this until no more updates are found.
mattyb3
5 Practitioner
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1.7K Posts
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May 20th, 2021 20:00
If you go into the Device Manager and find any unknown device you can right click - Properties - Details - then select Hardware ID from the dropdown. this will give you the ID for the device that is missing its driver. Copy and past this ID into Google and you should be able to find what the device is. Then you can go straight to the device manufacturer for a driver.
You could also use your Service Tag on the Dell Support section of this website and use the Dell assistant to scan for missing drivers
mattyb3
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1.7K Posts
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May 20th, 2021 19:00
I'm not sure what laptop you have but if you have one of the older machines then one of the missing drivers will be the freefall sensor.
Some Windows 10 drivers aren't compatible with devices made for Windows 7 so you shouldn't mind if you have a few that stay as unknown devices
xDazedx
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May 20th, 2021 19:00
sorry I thought I added that: AW 17 R5
From what I recall it was the killer drivers from intel but those are not doing anything.
xDazedx
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May 20th, 2021 20:00
Well I figured out the wifi issue. I figured since I replaced the battery I thought maybe the card came loose. Worst case scenario I could get the model number - Killer 1550. Well I reseated it and made sure the wires were connected and rebooted. Network is back.
Ok now if I could just resolve the 5 missing drivers
xDazedx
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10 Posts
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May 20th, 2021 21:00
Matt - Good info. I was not aware of that with google. The asset tag said I was all up to date when I did that earlier.. I also used the downloaded AW software that scans as well. Nothing found there either.
Appreciate the help.
mattyb3
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1.7K Posts
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May 20th, 2021 21:00
No problem at all. Hopefully you can find them all.
xDazedx
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May 21st, 2021 07:00
Matt - Thanks again. The odd thing here is that I downloaded a software app yesterday from Intel and it did not find the drivers. I tried your method and it ended up being Intel Thermal Dynamics Platform and Thermal Framework. All drivers are found now.
Appreciate your help!
Stonewall45
1 Message
0
November 19th, 2021 16:00
After a fresh install of Windows 11 I also had this problem. The solution for me was to go to Windows Update >> Advanced Options >> Optional Updates. Install all optional driver updates, reboot, and check again. It found more optional driver updates. Keep doing this until no more updates are found.